Refund & Cancellation Policy
Last updated: October 2026 — This is a placeholder document. Replace with verified legal content.
1. Overview
Raizian. delivers custom digital services. Because work commences shortly after payment and involves dedicated time and effort, our refund policy reflects the nature of custom creative work.
2. Cancellation Before Work Begins
If you request cancellation before work has commenced, a full refund will be considered. [Define your specific cancellation window here — e.g., within 24 hours of payment.]
3. Cancellation After Work Begins
If work has commenced, a partial refund may be issued based on the proportion of work completed. [Specify your exact partial refund calculation method.]
4. No Refund Scenarios
Refunds will not be issued if the final deliverable has been provided and accepted, or if delays were caused by client non-responsiveness or failure to provide required content. [Review with a legal professional for your jurisdiction.]
5. Social Media Poster — Refund
For the ₹299 Social Media Poster, if the design has been delivered, refunds will not be issued. If work has not started, a full refund may be requested within [specify timeframe].
6. Website Starter Pack — Refund
For the ₹4,999 Website Starter Pack, refund eligibility depends on project phase. If the project has not started, a full refund may be requested. Once development has begun, partial refunds apply based on completion stage. [Specify your exact policy.]
7. How to Request a Refund
To request a refund or cancellation, contact us at hello@raizian.in with your payment ID and reason. [Replace with your actual contact details and process.]
8. Processing Time
Approved refunds will be processed within [specify number] business days to your original payment method via Razorpay.